ANZ Retired Officers' Club (VIC)

President Neville Pearson welcomed 61 members and partners and our guest speaker Philip Chronican CEO ANZ Australia and Steve Reeves from ANZ.

Secretary Peter Pritchard advised members of the apologies, bereavements and forthcoming meetings. Our newest  member Bernadette Lynch and  our long time member Terry Talbot who flew in from Evandale, Tasmania were attending their first luncheon meeting and those not seen for a while or returning from holidays included Ian Davies, Neil Dawtrey, Ray Gill, Val Goldsworthy, Phil Goodier, Frank Hatfield, Larry James and Keith Witney .It was a pleasure to welcome  several of  the partners of members attending  and this made for a very sociable   luncheon spent in the ANZ Headquarters at 833 Collins Street with widespread views of the city and Yarra . The catering was first class and several of the attendees were also given a guided tour of part of the premises which was greatly appreciated by those present.

GUEST SPEAKER

Our guest speaker was Philip Chronican who is Chief Executive Officer, Australia. Philip oversees the Australian geography and is specifically responsible for the bank's retail and commercial business and customers in Australia, as well as leading ANZ’s retail segment on a global basis.

Philip joined ANZ in November 2009. Prior to this, Philip was Group Executive for Westpac Institutional Bank since 2005 and Chief Financial Officer for Westpac Banking Corporation between 2001 and 2005. Philip had a long career with Westpac Banking Corporation dating back to 1982, which included various roles in retail banking, capital markets, treasury, economics and strategy. Philip holds a Bachelor of Commerce with Honours from the University of Otago in New Zealand and a Master of Business Administration with Distinction from the International Management Institute, Geneva.

Philip spoke about the challenges and opportunities facing ANZ in his area of responsibility in Australia. He outlined the scenarios that his team is working through including the concerns they have with the European banking crisis and the ongoing advantages Australia is enjoying through the Bank’s Asian links. Philip stressed the importance of the cohesion in the ANZ executive team and the benefits resulting from this co-operation and detailed some of the strategies now underway including the emphasis on customer service and further moves towards digital banking.

Members and partners were fortunate to hear Philip speak frankly on ANZ’s operations in Australia and he responded to a number of relevant questions raised by the attendees. Gary Mason proposed the vote of thanks on our behalf in his usual inimitable style.